Advertising & Marketing

Contact Center AI

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Description

Contact Center software to improve

your customer experience in a matter of days Audara is an Omnichannel Contact Center software that will allow you to manage the entire Customer Service operation from a single platform, increasing the productivity of your team by 300%.
  • Inbound and Outbound campaigns
  • Predictive, Progressive and Power Scoreboard
  • Interactive IVR, Telephone Payments
  • Web Chat with Call and Video
  • Integration with WhatsApp
  • Works from the Cloud
  • Live Productivity Control
  • Integrated CRM, Dynamic Reports
  • Sales Prospecting

Your business deserves a powerful Contact Center

With Audara, your business will go from operating with separate applications to having a single tool that unifies all channels, increasing customer contact by 300%, collecting customer data faster, increasing sales, and improving customer perception.

Call Attention

With the incoming call service, you can create services such as Help Desk , Sales , Information Line , Complaints and Claims , etc.

Live Chat Attention

Serve your customers from the Live Chat of one or more web pages, transfer images and documents , and initiate calls from the web on any device.

Call Automation

This service allows you to contact large numbers of people with few resources and create services for Collections , Sales , Event Information , and more.

Video Attention

Create VIP Services to serve your customers by video, or  Inclusive Services for Deaf Attention in your Call Center. Differentiate yourself from the competition.

Attention by WhatsApp

The best way to professionalize WhatsApp service  with multiple agents attending the same number and it works as a unified channel that generates metrics and reports.

Audio Response

Create self-service telephone mechanisms for Telephone Banking , Order Information , Option Menus , receiving Telephone Payments and more.    

Reach your customers through the channel they prefer

We support the channels that your customers prefer today and those they will need tomorrow. Respond to incoming and outgoing voice calls, live web chat from all devices, video, or WhatsApp. Allow your customers to change channels without losing the conversation.

About The Seller

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    August 25, 2021
Starting From

Ref #: 3206

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