Contact Center software to improve
your customer experience in a matter of days
Audara is an Omnichannel Contact Center software that will allow you to manage the entire Customer Service operation from a single platform, increasing the productivity of your team by 300%.
- Inbound and Outbound campaigns
- Predictive, Progressive and Power Scoreboard
- Interactive IVR, Telephone Payments
- Web Chat with Call and Video
- Integration with WhatsApp
- Works from the Cloud
- Live Productivity Control
- Integrated CRM, Dynamic Reports
- Sales Prospecting
Your business deserves a powerful Contact Center
With Audara, your business will go from operating with separate applications to having a single tool that unifies all channels, increasing customer contact by 300%, collecting customer data faster, increasing sales, and improving customer perception.
With the incoming call service, you can create services such as Help Desk
, Information Line
, Complaints and Claims
Live Chat Attention
Serve your customers from the Live Chat
of one or more web pages, transfer images and documents
, and initiate calls
from the web on any device.
This service allows you to contact large numbers of people with few resources and create services for Collections
, Event Information
, and more.
Create VIP Services
to serve your customers by video, or Inclusive Services
for Deaf Attention
in your Call Center. Differentiate yourself from the competition.
Attention by WhatsApp
The best way to professionalize WhatsApp service
with multiple agents attending the same number and it works as a unified channel that generates metrics and reports.
Create self-service telephone mechanisms for Telephone Banking
, Order Information
, Option Menus
, receiving Telephone Payments
Reach your customers through the channel they prefer
We support the channels that your customers prefer today and those they will need tomorrow.
Respond to incoming and outgoing voice calls, live web chat from all devices, video, or WhatsApp. Allow your customers to change channels without losing the conversation.